I had the pleasure of dealing with Lori Saunders, an agent at Gilda Arzola State Farm. Lori was extremely helpful and very knowledgeable. She explained my options and answered all my questions. She secured both a new auto policy and homeowners policy for me at a MUCH more competitive rates. She also has a great personality and had me laughing out loud. Felt like I was dealing with an old friend. Thank you Lori, you did a fantastic job!